Performance
Evaluation
The
ISO 22000:2018 revision has changed much on the structure where it has
introduced a new section which is called performance evaluation base on the
Annex SL format. Since, ISO 22000 is applicable to all organizations in the
food and feed industries, regardless of size or sector it needs more integrity
to work with combination of other standards. Hence, following the same
High-Level Structure (HLS) as other ISO management system standards, such as
ISO 9001 (quality management), it is designed in a way that it can be
integrated into an organization’s existing management processes but can also be
used alone, where integration of performance evaluation has collapse several
areas together which are differently considered before. Therefore, following
topics has been considered in the given order under performance evaluation.
9.1
Monitoring, measurement, analysis and evaluation
9.2
Internal audit
9.3
Management review
Monitoring,
Measurement, Analysis and Evaluation
The
section specifically discussed on the major requirements of;
a)
What needs to be monitored and measured?
specific areas needs
to be considered by the management according to the identified food safety
hazards, PRPs, OPRPs and CCPs as well as any other requirements specified by
interested parties.
b)
The methods for monitoring, measurement, analysis and evaluation, as
applicable, to ensure valid results;
The specific methods
to be employed and the requirements to ensure valid results obtained during the
operation as to the pre-specified requirements
c)
When the monitoring and measuring shall be performed;
The time lines, intervals for specified
activities
d)
When the results from monitoring and measurement shall be analyzed and
evaluated;
Time line for decision making from the
outcome
e)
Who shall analyze and evaluate the results from monitoring and measurement.
The responsibilities and authorities for
decision making
The
objective of the section is to prepare documented information of the procedures
to be followed during the course of action against predetermined requirements
with appropriate methods and practices. The evidence of the results will be
collected in a specified manner to support the next steps of the process such
as analysis and evaluation, internal audits as well as management review. Thus,
section has completely focus on the system performance while connecting each
other in a sequential manner. In the previous version of the ISO 22000:2005,
management review was one of the first things which came first before anything,
but in the new version it has come out at last because after the initial
meeting to set up a food safety management system, it is come as a review
meeting where you need information, results and outcomes to manage a review.
Analysis
and evaluation
As
it is specified in the standard “The organization shall analyze and evaluate
appropriate data and information arising from monitoring and measurement
including the results of verification activities related to PRPs and hazard
control plan (8.8 and 8.5.4), the internal audits (9.2) and external audits”.
Thus, section should specify the relevant methods that are used evaluate and
analyze obtained results as explained in the above section which will be
applied here to make decisions based on the system performance. Hence, it
further explains where analysis shall be carried out in order to:
a) Confirm that the
overall performance of the system meets the planned arrangements and the FSMS
requirements established by the organization;
b) Identify the need
for updating or improving the FSMS;
c) Identify trends
which indicate a higher incidence of potentially unsafe products or process
failures;
d) Establish
information for planning of the internal audit program related to the status and
importance of areas to be audited;
e) Provide evidence
that any corrections and corrective actions are effective.
The
results of the analysis and any resulting activities are documented as
specified and kept for further references during internal or external audits,
management reviews as well as to improve the FSMS while identify trends for
future considerations.
Internal
Audit
As
of internal audits, there is no much difference to the scope of the activities
from the previous version, most of the standard audit practices are included as
the previous version. Hence, if you have a previous audit procedure which can
be used in the new system with minimal changes where you should consider
anything if you have missed in the following areas given in the standard.
As
it explains the organization shall conduct internal audits at planned intervals
to provide information on whether the FSMS is conforms to the organization’s
own requirements for its FSMS and the requirements of this document, as well as
if it is effectively implemented and maintained.
Nonetheless,
organization also need to have to plan, establish, implement and maintain an
audit program(s) including the frequency, methods, responsibilities, planning
requirements and reporting, which shall take into consideration the importance
of the processes concerned, changes in the FSMS, and the results of monitoring,
measurement and previous audits. The program must define the audit criteria and
scope for each audit while selecting competent auditors and conduct audits to
ensure objectivity and the impartiality of the audit process. Ensure the
results of the audits are reported to the food safety team and relevant
management while retaining the documented information as evidence of the
implementation of the audit program and the audit results. The evidence should
further specify the necessary correction and corrective action taken within
agreed time frame, to determine if the FSMS meets the intent of the food safety
policy (5.2), and objectives of the FSMS (6.2).
In
addition, follow-up activities by the organization should include the
verification of the actions taken and the reporting of the verification
results.
Management
Review
As
of previous version, management review has no much difference where your
previous procedure can be reused with slight modifications. It requests top
management to review the organization’s FSMS, at planned intervals, to ensure
its continuing suitability, adequacy and effectiveness. Hence, the management review
input and the output has no much difference either where your company specifications
based on the product manufactured and the requirements of the interested parties
may add few more specific requirements to the scope. Thus, only difference is
the scope has been widened than the previous version including monitoring, measuring
analysis, evaluations and audits.
Management
review input
The
management review request you to include consideration of:
a) The status of
actions from previous management reviews;
b) Changes in
external and internal issues that are relevant to the FSMS including changes in
the organization and its context (4.1);
c) Information on the
performance and the effectiveness of the FSMS, including trends in:
1) Result of system
updating activities (4.4 and 10.3);
2) Monitoring and
measurement results;
3) Analysis of the
results of verification activities related to PRPs and the hazard control plan (8.8.2);
4) Nonconformities
and corrective actions;
5) Audit results
(internal and external);
6) Inspections (e.g.
regulatory, customer);
7) Performance of
external providers;
8) Review of risks
and opportunities and of the effectiveness of actions taken to address them
(6.1);
9)
Extent to which objectives of the FSMS have been met.
d) The adequacy of
resources;
e) Any emergency
situation, incident (8.4.2) or withdrawal/recall (8.9.5) that occurred;
f) Relevant
information obtained through external (7.4.2) and internal (7.4.3)
communication, including requests and complaints from interested parties;
g)
Opportunities for continual improvement.
Considering
the above factors it is basically the same management review model without
major differences, where it further requests you to present data in a manner
that enables top management to relate the information to stated objectives of
the FSMS.
Management
review output
As
usual management output also similar to its predecessor which request to include
decisions and actions related to continual improvement opportunities as well as
any need for updates and changes to the FSMS, including resource needs and
revision of the food safety policy and objectives of the FSMS. The relevant information
must be retained as documented information for evidence of the results of
management reviews.
While
adapting to the new format, the performance of the system is being evaluated
and organized under a single section where it has given greater opportunities
for merging any ISO standard manufacturer intended to follow. Thus, inclusion
of additional audit requirements to a single procedure has been possible with
reduction of complexities while adapting a single format.
Reference: ISO 22000:2018 Standard
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